Last Updated: September 10, 2026

Welcome to Urban Looks. These Terms of Use (“Terms”) govern your access to and use of urbanlooks.boutique (the “Site”) and your purchase of products from Urban Looks.

By visiting our Site, creating an account, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree with these Terms, please do not use the Site.

1. About Urban Looks

Urban Looks is a children’s fashion and lifestyle retailer based in Beirut, Lebanon.

Urban Looks
ABC Verdun Mall, LG FL
Beirut, Lebanon
Email: [email protected]
Phone: +961 1 788 876
Website: urbanlooks.boutique

2. Online Store

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer and sell our products online.

When you purchase a product through the Site, your purchase is made from Urban Looks and is subject to these Terms and any applicable Shipping, Return, Refund, or other policies displayed on the Site.

3. Eligibility and Account Information

By using this Site, you represent that you have the legal capacity to enter into a binding agreement or that you are using the Site with the permission and supervision of a parent or legal guardian.

You agree to provide current, complete, and accurate information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

4. Products

We make reasonable efforts to display our products, descriptions, sizes, colours, images, and other information as accurately as possible.

However, colours and appearance may vary depending on your device, screen settings, lighting, and other factors.

Product availability is not guaranteed. We reserve the right to discontinue products, change available quantities, or limit the quantity of products purchased by an individual or household.

5. Children’s Clothing and Sizing

Sizing may vary between brands and products. Any sizing information or recommendations provided by Urban Looks are intended as a general guide.

Customers are responsible for reviewing available sizing and product information before making a purchase.

6. Prices

Prices displayed on the Site are shown in the currency indicated on the Site or at checkout.

We reserve the right to change prices, promotions, discounts, and offers at any time without prior notice.

The price applicable to your purchase will be the price displayed when your order is submitted, subject to the correction of obvious pricing, typographical, or technical errors.

7. Promotions and Discount Codes

Promotions, sales, and discount codes may be subject to additional conditions, including minimum purchase amounts, eligible products, expiration dates, and restrictions on combining offers.

Unless otherwise stated, discount codes cannot be combined with other promotions.

Urban Looks reserves the right to modify or cancel promotions where permitted by law.

8. Orders

Submitting an order does not necessarily mean that we have accepted it. We may refuse or cancel an order for legitimate reasons, including:

• A product being unavailable;
• Incorrect product or pricing information;
• Suspected fraud or unauthorized payment activity;
• Inability to verify payment or customer information; or
• Technical errors affecting the order.

If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method where possible.

9. Payments

Payments are processed using the payment methods made available through our Shopify store and applicable payment providers.

Urban Looks does not directly receive or store complete payment card details when those details are processed by our third-party payment providers.

Your use of a particular payment method may also be subject to the terms and privacy policies of the applicable payment provider.

10. Shipping and Delivery

Shipping options, estimated delivery times, and applicable charges are presented on the Site, during checkout, or in our Shipping Policy.

Delivery times are estimates unless expressly stated otherwise. Delays may occur due to circumstances outside our reasonable control, including courier delays, customs procedures, weather, holidays, or incorrect delivery information.

Customers are responsible for providing complete and accurate shipping and contact information.

11. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy, which forms part of these Terms.

Customers should review the Return and Refund Policy before completing a purchase.

Nothing in these Terms or our other policies is intended to limit any mandatory consumer rights that cannot legally be excluded.

12. Intellectual Property

The Site and its content, including the Urban Looks name, branding, graphics, photographs, product photography, text, designs, logos, and other materials, are owned by Urban Looks or used with permission from their respective owners.

You may use the Site for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, sell, republish, or commercially exploit Site content without prior written permission from Urban Looks or the applicable rights holder.

13. Reviews and User Content

If you submit a review, photograph, comment, or other content to Urban Looks, you confirm that you have the right to submit that content.

You grant Urban Looks permission to use, reproduce, publish, and display submitted content in connection with our business and marketing, subject to applicable law.

You may not submit content that is unlawful, defamatory, misleading, abusive, infringing, or otherwise inappropriate.

14. Third-Party Services and Links

The Site may contain links to or integrations with third-party websites and services.

These third parties operate independently from Urban Looks and may have their own terms and privacy policies.

Urban Looks is not responsible for the content, availability, security, or privacy practices of third-party websites or services, except to the extent required by applicable law.

15. Prohibited Uses

You may not use the Site to engage in unlawful or fraudulent activity, interfere with the operation or security of the Site, attempt unauthorized access to our systems, distribute malicious software, scrape or automatically collect Site content without authorization, impersonate another person, or infringe the rights of Urban Looks or another party.

16. Disclaimer and Limitation of Liability

We make reasonable efforts to maintain accurate information and reliable access to our Site.

To the maximum extent permitted by applicable law, Urban Looks will not be liable for indirect, incidental, special, or consequential losses arising from your use of the Site or purchase of our products.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

17. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and disclose personal information.

18. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, Site, services, or legal requirements.

The current version will be published on this page with an updated “Last Updated” date.

19. Governing Law

These Terms are governed by the applicable laws of Lebanon, without prejudice to any mandatory consumer protections that may apply to customers in other jurisdictions.

20. Contact Us

If you have questions about these Terms, please contact us:

Urban Looks
ABC Verdun Mall, LG FL
Beirut, Lebanon
Email: [email protected]
Phone: +961 1 788 876
Website: urbanlooks.boutique